Live Help Request Submitting a live help request is the fastest way to get support for any problems you may be having with your Customer Portal or Hosted Exchange services. Fill out the form from the computer you need help with and click Connect to Support when ready. Also be sure to fill out as much information as possible so a technician can get back with you, if one is unavailable when your request is sent. Please use detail when explaining a problem, the more we know the faster we can help you! Portal Support Hours Are Monday - Friday, 10:00 AM MST - 4:00 PM MST. Any responses you get outside of these hours are from volunteers and should not be expected. SUPPORT CANNOT HELP YOU WITH LOST OR INVALID PASSWORDS, TO GET YOUR CURRENT LOGIN INFORMATION CLICK HERE. IF YOU ARE UNABLE TO RECOVER YOUR PASSWORD, YOU WILL NEED TO SPEAK TO YOUR REGIONAL MANAGER. Name: Username: Phone: Email: Problem: